Chat With Mark

Questions Answered Free!

Connect your Computer for Repairs

Resources

Mark Swarbrick, Online Computer Repair and Online Virus Removal Specialist

"After 20 + years in the corporate computer world I left my cubicle to work from home. Low overhead means I can work CHEAP and SAVE YOU MONEY!"

Swarbrick Software, Inc. BBB Business Review

 

Customer Testimonials

"A frustrating process ended when I hooked up with Mark of Swarbrick Software. His remote service exceeds the customer service that most flock to... Mark communicates with the customer while service is taking place, and follows up to assure the customer is satisfied. I have refered other's to him and am thankful this service is available."   --  Bill Ashbury, Carlsbad, CA

"Several weeks ago I started having problems with my computer. First of all, I’m not that great with computers so I contacted Swarbrick Software Online Computer Repair about the problem that I was having. It took him a while to correct my problem as I had a major virus! He then installed SOS Protect and I’ve never been happier with his program and the help he gave me. I would tell anyone, 'You got a computer problem? Call Swarbrick Software -- they’re great!' ".-- Ronald Holifield, Memphis, Tennessee

"On behalf of my mother and her 'sick' computer, thank you so much for your services today. We will be keeping your contact info on file and will be glad to refer your services when the opportunity arises, as well as giving you a shout with any other of our own computer issues. Great work and thanks again... Absolutely feel free to quote me. You have no idea how overwhelmed my mother was with the virus development, and though I'm pretty darn tech/computer saavy, it's clear that I would not have been able to resolve the issue for her myself. She is very relieved to be up and running again, and we have your efficiency and fairness to thank for that. Keep up the great work!" -- Jude Ockenfels, Design CAD & Graphic Services, LLC, Tucson, AZ

"I can't tell you how impressed I am with your service! I called 3 different online services, including Geek Squad, and their quotes were 3 times your price. Not only did they want the money upfront, one of the online services didn't even diagnose the problem correctly. You were very creative in coming up with solutions to access my computer when it was really quite messed up and solved my problem in no time. I was impressed by your patient, and kind customer service; your quick grasp of the problem and your immediate action. I have saved your phone number and email address for any future computer problems.  I would highly recommend you to anyone with a computer problem!" -- Virginia Pothier, Menomonee Falls, Wisconsin

"I got a virus yesterday that totally took over my computer! I called Dell, McAfee, Best Buy and other computer companies that were either not able to help me until 3 - 4 days and for an astronomical price or they couldn't help me at all!  I was about to give up and reformat my hard drive when I came across Mark's company. He fixed my computer in a couple of hours and for a fraction of the price that the other companies wanted.  He saved all my files for me.  He is my hero!" -- Ellen Westerdale, Coral Springs, Florida

"I just wanted to say thanks. You fixed my computer virus and did a tune-up about three or four hours ago, and I have been zipping along ever since. I NEEDED this PC to start functioning properly again desperately, because I work from home, and it is my only computer. You were honest, knew just what to do to get the fix, and you did it quickly and efficiently. Thanks soooo much! The price is right, and the service is great, and I will recommend you to anyone who encounters a computer situation like I did. I will keep your information on hand for future services, perhaps even a simple operating system upgrade. I can't tell you how relieved I am right now." -- Paula Leanues, Ypsilanti, Michigan

"It was a pleasure to work with a man who is honest as well as competent.  You analyzed and cleaned up my computer quickly and did so with a congenial and personal manner that made me very comfortable with you at all times. Thanks for the great job!!!" -- Burch Carr, Rock Hill, South Carolina

"The computer used by my grandson contracted a virus. I had no idea how or why the condition developed. All I knew was that the machine was in bad shape. I contacted Mark largely due to the statements made on his Website. I consider myself to be quite fortunate. The promises made on that site were real.  Mark  moved quickly. All steps were explained in a language I could understand.  The computer is back up and in my grandson's hands. Thanks Mark!" -- Ed Fuchs, Houston Texas

"Thanks for tuning my computer. It looks like it's firing on all cylinders now. WOW!!!!!! GREAT JOB!!!" -- Kevin Mahoney, Oldsmar,Fl

"Simply put, Mark rocks!! He was able to dissect my issue in a very short period of time. Not only that, he was a very pleasant person to deal with. It is comforting to know in this day and age that you can still call on an English speaking professional to solve your computer problems! Mark is already bookmarked in my browser and will be placed in my cell phone as well.   P.S. He even gave recommendations as to what brand of computer would be a good upgrade." -- Gary Madden, Cincinnati, Ohio

"I had spent over 10 hours trying various "fixes" and still could not get my computer to do what I needed it to do.  Mark was able to access my computer, identify the problem, fix it and verify the success of the repair in about an hour.  I would have saved over a full day of wasted time had I just contacted him first!" -- Frank S., Tennessee

"Thank You so much for helping me with my computer issues, You were fast in your response time in helping me and I am very impatient when it comes to computers, so Thank you again. Also I  am so glad that you waited with me on the phone for probably an hour with Verizon to let them know what the problem was and speaking up to them and telling them they need to get this fixed ASAP because when I called, I got nowhere, and when we called together and your knowledge of computers you stepped up for me and got my issues answered and resolved. You are Awesome! and I am back in business thanks to you." -- Barbara Preciado, Gilroy, California